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Estée Lauder Work from Home Jobs. Best Work from Home Jobs

Non-phone Work from home jobs hiring now: Estée Lauder is Hiring Work from Home in 50 States: Browse Social Media and Get Paid! Clinique is part of Estée Lauder group of companies, the cosmetics giant based in New York. You can make up to $20/hr and work from home.

Estée Lauder, the global cosmetic giant is hiring work from home in 50 states right now. Thankfully, this job involves moderating and engaging on social media like Facebook, Twitter, Instagram and YouTube. Everyone can do this job. No degree is required! And you can work from the comfort of your own home in all 50 states of the United States. This is a 100% non-phone work from home job, and it’s flexible too!

With headquarters in the General Motors building on 5th Avenue, New York City, cosmetic giant Estée Lauder made nearly $12 billion in revenue last year. The company is listed on the New York Stock Exchange and employs more than 46,000 people worldwide. This is a great company to work at home for! No phone calls!

 

Below are the full details from Estée Lauder work from home jobs.

 

Estée Lauder Work from Home Jobs

Position Description: The Online Customer Service Socialite is responsible for enhancing customer experiences in social media and other alternative consumer engagement channels by answering fan inquiries/comments and encouraging community interaction with positive engagement. Inquiries may include questions related to product recommendations, product usage, feedback and miscellaneous brand information.

 

Estée Lauder Work from Home Jobs

Key Responsibilities:

  • Moderate fan questions in various social media platforms (Facebook, Twitter, Instagram and YouTube), via CRM tool: Sprinklr.
  • Communicate with fans in a friendly, informative manner, in keeping with the brand’s voice and tone, as well as custom-fitting responses according to channel.
  • Answer fan questions and suggestive sell products via product recommendations and link sharing.
  • Keep up-to-date on all social media platforms, brand web site content, features, promotions, and inventory to accurately inform and respond to social community.
  • Respond to Question Answer and Ratings & Reviews on brand sites and/or retailer.com sites.
  • Understand when to strive for one contact resolution and when to drive offline.
  • Identify crisis situations or any posts that are potentially harmful to the company and follow policy and procedure. Alert management, as appropriate, to potential escalated situations.
  • Attend brand’s seasonal trainings and review all training materials to maintain product knowledge.

 

Estée Lauder Work from Home Jobs

Qualifications:

  • Current brand experience (no longer than 1 year lapse in employment).
  • Online customer service and/or social media moderation experience required.
  • Familiarity with social media platforms (Facebook, Twitter, Instagram and YouTube).
  • Strong attention to detail, extraordinary skills in customer service (High Touch) and proven ability at handling sensitive situations deftly.
  • Clear and concise written communication (prior writing history preferred).
  • Ability to adapt and quickly change course of action.
  • Strong brand product knowledge and command of brand voice.
  • Fun, energetic, artistic, creative and passionate.
  • Excellent written communication skills, as well as impeccable grammar and punctuation.
  • Open to receiving feedback and coaching on a daily basis.
  • Ability to work in a fast paced, intense environment, while remaining positive.
  • Basic computer skills, along with working knowledge of Microsoft Office programs.
  • Flexibility with schedule (including nights and weekends).

Computer Hardware/Software Requirements:

You will be responsible for supplying your own computer hardware and upkeep of your system. Below please find our computer requirements:

  • Windows PC computer (Mac computers are not compatible with our software)
  • Minimum of 2048MB of RAM (2GB of memory).
  • CD/DVD-Rom
  • Internet Service Provider with Cable “broadband” service (No DSL, WAN, or Dial-up connections)
  • Anti-virus software
  • Working Gmail email address for internal communications
  • Windows Messenger Instant messenger service
  • Internet Explorer Version 8.0 or higher with all security updates installed
  • Microsoft Word, PowerPoint and Excel software
  • Printer

 

Estée Lauder Work from Home Jobs: Apply Below

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